What is One Medical?

• One Medical is a membership-based primary care medical office that combines in-office primary care services along with virtual care

• One Medical is our primary resource for COVID-19 diagnosis and testing to ensure our workforce and customers are safe during this pandemic

• One Medical has medical offices in the following markets where Enjoy has operations. If you reside outside of a market that offers in-person clinics, you will have access to virtual care through One Medical (phone or video-based)

• If you don’t live in one of the One Medical markets with offices, you still need to register. Just select “None of the Above - Virtual” as your location. You will have full access to all virtual care services.

• If you or a family member have symptoms of COVID-19 or believe you have been exposed, we recommend contacting One Medical for evaluation.

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How One Medical works

• Only One Medical member may receive care from One Medical.  Enjoy has purchased memberships for all Field employees and any eligible dependents.

• Virtual care (phone, video, and email) is provided at no cost

• Employees can request a home test kit as a testing option within the One Medical app

• In-office care will be covered by your medical insurance coverage and will be subject to normal copayments and deductibles. For those enrolled in Aetna, One Medical is covered at the in-network level. Kaiser will only cover limited services such as COVID-19 testing; Kaiser members should continue to receive their in-office care from Kaiser. Kaiser is applicable to employees residing in WA, CA and OR only.

• COVID-19 testing is currently covered at 100% with no copayments or deductibles

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How to sign up

It is critical that you and your eligible dependents sign up with One Medical to receive these benefits. 

 

• You and each of your eligible dependents can activate your memberships by going to www.onemedical.com/myhealth. When prompted, use the Enjoy company code: ENJXMED to receive a free membership. This code is active now. 

• If you don’t live in one of the One Medical markets with offices, you still need to register. Just select “None of the Above - Virtual” as your location. You will have full access to all virtual care services.

• If you are an existing member, you can use that same link above and select "Already A Member - Apply Code"; to update your personal existing account and receive a pro-rated refund for your membership fee. 

• Download the One Medical app to take advantage of other benefits, from 24/7 care over video chat to messaging providers and prescription renewals with just a few taps. Learn more and download the app here: https://www.onemedical.com/virtual-care/

• Please email hello@onemedical.com with any questions.

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Additional One Medical Resources

• One Medical FAQ

• Information on coronavirus https://onemedical.com/coronavirus/